Overview
DeskCharm ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase and use DeskCharm for macOS.
Contact: vaibhavb382@gmail.com
Information We Collect
Personal Information You Provide
When you purchase DeskCharm, we collect:
- Name: To process your order and personalize communications
- Email Address: To send your download link and provide customer support
- Phone Number: Required by our payment processor (Cashfree) for transaction verification and fraud prevention
Payment Information
Payment processing is handled by Cashfree Payments, a PCI DSS compliant payment gateway. We do not store your credit card, debit card, UPI, or banking credentials on our servers. Cashfree collects and processes payment information according to their privacy policy.
Analytics & Cookies
We use Vercel Analytics, a privacy-focused analytics tool, to understand aggregate website traffic. It does not use cross-site tracking cookies and does not collect personal identifiers.
Our checkout loads the Cashfree SDK, which may set cookies strictly necessary to process your payment securely.
Information We Do NOT Collect
- We do not use Google Analytics, Facebook Pixel, or similar cross-site tracking scripts
- The DeskCharm macOS app does not collect any usage data, telemetry, or analytics
- The app does not require internet access or phone home after download
- The app does not access your files, camera, microphone, or personal data
How We Use Your Information
We use the information we collect only to:
- Process your purchase and deliver the DeskCharm download link
- Verify payment transactions and prevent fraud
- Provide customer support when you contact us
- Comply with legal obligations (e.g., tax reporting, disputes)
We do not:
- Sell, rent, or share your personal information with third parties for marketing purposes
- Send promotional emails or newsletters (unless you explicitly opt in)
- Track your behavior across websites or apps
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Transaction records: Retained for 7 years for tax and accounting purposes
- Download access: Your email and order details are retained to allow re-downloads
- Support inquiries: Retained for up to 2 years after your last contact
Third-Party Services
Cashfree Payments
We use Cashfree as our payment processor. When you make a purchase, Cashfree collects and processes payment information, including your name, email, phone number, and payment method details. Cashfree's use of your information is governed by their Privacy Policy: https://www.cashfree.com/privacy-policy
Hosting
Our website is hosted on Vercel. Server logs may temporarily contain your IP address for security and performance purposes. Vercel's privacy policy: https://vercel.com/legal/privacy-policy
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted to and from our website
- Secure server infrastructure with access controls
- Regular security audits and updates
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your data to another service
To exercise these rights, contact us at vaibhavb382@gmail.com. We will respond within 30 days.
Children's Privacy
DeskCharm is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revision. Continued use of our website or app after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: vaibhavb382@gmail.com